Last updated: August 19, 2026
This is a general template, not legal advice. Have it reviewed by a lawyer before relying on it — in particular the liability, termination, and governing-law sections, which need to reflect your actual company's jurisdiction and contracts.
By creating a ChaCha HR account or using the platform, you agree to these terms on behalf of yourself and, if you're setting up a company workspace, on behalf of that company.
ChaCha HR provides a subscription human resources management platform covering modules such as attendance, leave, payroll, recruitment, onboarding, performance, and related HR functions, per the plan the customer selects.
The customer is responsible for the accuracy of data entered into the platform (employee records, salary figures, leave policies, etc.) and for managing who at their company has administrator access.
Plans are billed per active user seat, monthly or annually as selected at signup. Trials do not require a card. Seat overages, plan changes, and cancellation terms are as described on the pricing page in effect at the time.
You agree not to use the platform to store or process data you don't have the right to process, to attempt to breach another customer's data isolation, or to use the service for any unlawful purpose.
ChaCha HR and its underlying software remain our property. Customers retain ownership of the data they enter into the platform.
Either party may cancel a subscription per the plan terms. Following cancellation, customers have a limited window to export their data before it is deleted from our systems.
The service is provided "as is." To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use of the platform.
We may update these terms from time to time; continued use of the platform after an update constitutes acceptance of the revised terms.
Questions about these terms can be sent via our contact page.